Digital product
FocusGuard Premium is a digital product (browser extension upgrade). Due to the nature of digital products, we generally do not offer automatic refunds after purchase.
Requesting a refund
If you're unhappy with FocusGuard Premium or experience technical issues that we cannot resolve, please contact us within 14 days of your purchase. We'll review your request and process refunds on a case-by-case basis.
How to request a refund
- Email us at info@visionion.dev
- Include your order/transaction ID
- Include the email address used for purchase
- Describe the issue you encountered
Processing time
Approved refunds are typically processed within 5–10 business days. The refund will be credited to your original payment method.
Contact
For any refund-related questions about FocusGuard, email us at info@visionion.dev.